When you are looking for a company that can provide residential electrical services, it can be tempting to pick the first company that you come across which mentions that they offer 'electrical services'. While it's true that general electrical principles remain true across all electrical disciplines, there are still important differences between residential electrical services and other types of electrical work. To achieve a satisfactory result for everyone, it is important to choose a company that has plenty of experience in completing tasks similar to the work you need to be undertaken. Here are three questions that you should ask any company you employ to complete residential electrical services.
Can you provide a quote?
It's never a good idea to let any electrician start work unless you know how long that work will take and what it is likely to cost you. An established residential electrical services company will be able to identify the problem and provide you with a quote for resolving the issue before starting the repair. If the company can't or won't offer you a quote, then they are best avoided. You don't want to be in the position of having residential electrical services in your home for days trying to solve a problem with no idea what your total bill will be.
Who will do the work and how have they been trained?
When you speak to the office of the company, you don't always get to speak to the person who will be carrying out the work. Look into whether the company's managing director and staff members who will be coming into your home are qualified and skilled electricians. Find out what qualifications the company staff have and whether they offer regular training to ensure that all of the staff members stay up-to-date on industry best-practice and government regulations.
What level of warranty do they offer?
Every residential electrical services company should be confident enough to offer a warranty on their work, but not all warranties are equal. Ask the company how long the warranty will last and whether both parts and labour are included in the warranty. You must be sure that if the repaired work fails, the company will be prepared to rectify the failed component without any problems. Clarifying the extent of the warranty before the work starts can give you confidence that you have found a company prepared to stand behind their work.